Information about the company
Name of the company: Kely's Tours Plus. Contact: see the Contact page.
To be completedCompany name, legal form, registration number and registered office address.
Article 1 – Purpose
These terms and conditions govern the use of the Kely's Tours Plus website and the sending of booking requests for hotels, furnished residences, car rentals and guided tours.
Article 2 – Acceptance of the terms
By using the website and sending a request, you acknowledge that you have read these terms and accept them.
To be completedMinimum age and conditions of use.
Article 3 – Services concerned
The website allows you to send booking requests for: hotels, furnished residences, car rentals and guided tours.
Article 4 – Booking request
Sending a booking request does not constitute a confirmed booking.
Article 5 – Availability check and confirmation
Our team manually checks the availability of the requested service. If the service is available, the request is confirmed and the customer is informed. If it is not, the request cannot be confirmed.
To be completedChannel and time frame for informing the customer.
Article 6 – Payment
No payment is requested before availability is confirmed. After confirmation, the customer receives an online payment link. Sending a payment link does not constitute payment.
To be completedPayment provider, accepted payment methods, deposit or balance, any offline payment.
Article 7 – Prices
To be completedPrices, billing currency, any taxes and fees, value of any displayed currency conversions.
Article 8 – Modification and cancellation
Modification or cancellation requests are reviewed on a case-by-case basis by our team.
To be completedAny fees, time limits and refund conditions.
Article 9 – Customer obligations
The customer undertakes to provide accurate and complete information in the request and to hold the documents needed for the trip, in compliance with the applicable regulations.
Article 10 – Liability
To be completedLiability clauses of Kely's Tours Plus.
Article 11 – Personal data
The processing of personal data is described in the privacy policy.
Article 12 – Applicable law and disputes
To be completedApplicable law, competent court and dispute resolution.